Terms and Conditions as of 15 November 2019
Organiser: The Event organiser is Flight Global, part of DVV Media International Ltd.
Booking your place: We will confirm your booking within 2 working days by email (‘Registration Confirmation’). By booking your place at the event set out in your Registration Confirmation you are entering into a binding agreement. If you do not receive your Registration Confirmation within this time, please contact us to confirm your booking.
Event: The Event name, date and location is defined in your Registration Confirmation and is referred to in these terms & conditions as ‘the Event.’
Payment: Payment should be received by credit/debit card at the time of booking. Full payment must be received in cleared funds no less than 2 working days before the Event takes place or admittance may be refused.
Speaker presentations: An electronic link will be sent post Event to download the updated speaker presentations, when and where speakers have provided consent.
Delegate brochure: On arrival at the Event, you will receive the Event agenda and attendee list as well as links to access full speaker information. Please note you will automatically be included in the delegate list but you must register for the Event at least 10 working days before the Event starts.
Cancellation policy: All cancellations must be made by email to: email@example.com and must be received within the defined timeframe set out below.
You may cancel one or more delegate place(s) at the Event on your booking at any time. If cancellation is more than 31 days before the Event date as set out in your Registration Confirmation, we will, at your option, accept a substitute at no extra cost (please see substitute section below) or refund 75% of the applicable delegate fee. If cancellation is on or less than 31 days before the Event date, as set out in your Registration Confirmation, a substitute will be accepted but no refund will be given. Please note that a ‘non-attending delegate’ who has paid their registration fee will be deemed to be a cancellation and will not receive the Event presentations. The delegate will not be refunded for not attending. Please also note we will not permit the transfer of delegate places from one event to another in the event of non-attendance.
Free of charge airline cancellation policy: If you have registered as an airline delegate, free of charge, you are committed to attending the Event. If you can no longer attend, you must notify us no later than 21 days prior the date of the Event. Thereafter, if you do not attend, or fail to send a replacement of similar seniority, you will be charged GBP 400.00, four hundred pounds sterling, (or equivalent value in the currency of the registration process for the Event in question). This does not apply to the guests of sponsors. This does not apply to the following events: A4E Aviation Summit, The Airline Strategy Awards, Airlines 2050.
Substitutions: If any delegate is unable to attend the Event we may accept a substitute delegate at no extra cost, provided:
(i) We are notified by email at firstname.lastname@example.org with the name, job title, email address and telephone number of both the registered and substitute delegate(s) no later than 5 working days before the Event; and
(ii) Such substituted delegate is not residing in a prohibited country or otherwise prohibited in accordance with any of the sanction regimes of the European Union, United Kingdom, United Nations or United States of America’s regulatory authorities or any other applicable local regional sanctions.
We reserve the right to refuse entry to the substituted delegate(s) if we are not notified in advance as per provisions of these terms and conditions. Please also advise if a visa invitation letter is required and whether the substitute delegate(s) has any special dietary or access requirements.
Visa invitation letters: In the event a visa application is declined, we will refund the delegate fee paid less an administration fee of £200 (or currency equivalent) if the following two requirements are met:
1) We receive notification of the visa decline by email no later than 4 days prior to commencement of the Event; and
2) The email provides satisfactory evidence of the visa refusal (e.g. copy of Embassy written refusal)
If the above requirements are not met, we will be unable to issue a refund. In addition, the attendee will not be provided access to speaker presentations.
Data Sharing: By registering for the conference you allow the Organisers to list your company logo on our website as attending the conference. You also allow us to list you in the attendee lists (identified by job title and company only) both for upcoming conferences you are attending, and previous events you have attended. No other personal information, such as name, email, will be shared. If you would prefer not to be listed on the website or these documents, please let us know by email to email@example.com within 48 hours of registering.
At certain times, we may need to send a more detailed attendee list to our sponsors to allow them to request seating assignments and send appropriate representation. On these occasions, we will share your first and last name, job title, and company. No contact information will be shared. This information will be shared over a secure and private platform.
Insurance: It is delegates’ responsibility to take out appropriate insurance to cover travel and other activities related to the Event. We accept no responsibility for travel, accommodation or other expenses incurred as a consequence of cancellation or postponement of the Event. We accept no liability for any other loss, including incidental or consequential loss, in excess of the amount paid for the booking.
Hotel bookings: It is delegates’ responsibility to book accommodation as required at the Event venue and to pay for such accommodation in accordance with the venue’s terms and conditions. We will provide details of accommodation available at the time of booking.
Delegates’ liabilities: You hereby accept liability for all your acts or omissions at the Event venue and undertake to indemnify us and keep us indemnified against all liability in respect thereof and against all actions, suits, proceedings, claims, demands, costs and expenses whatsoever, which may be taken or made against us or incurred or become payable by them arising there from or in respect thereof including any legal costs and expenses and any compensation costs and disbursements paid by us on the advice of Counsel to compromise or settle any such claims.
Alteration and cancellation by us: It may be necessary to alter the venue and content of the Event, or the timing of the programme. If we cancel the Event for any reason, we will make a full refund of any booking fees paid. If we must alter the date or location of the Event this booking will be transferred to the revised date and these Terms and Conditions shall apply to the transferred booking.
Security: All participants are always asked to wear their badges throughout the conference.
Badge holders must not allow their badges to be worn by anyone else. Any failure to comply with the foregoing is likely to lead to the badge holder and the person wearing the badge being removed from conference. Anyone obtaining a conference delegate or exhibitor badge by theft, deception or other illegal means will be asked to leave conference.
No one under the age of 18 is permitted to attend FlightGlobal Events unless they have obtained the prior written consent of the Organisers.
Anyone attending the conference must not be involved in any activity which may disrupt the Event. Such activity may include participating in demonstrations, objectionable behaviour or wearing offensive apparel. The Organisers reserve the right to exclude or remove anyone from the conference and venue who does not comply with this policy or who they reasonably consider is likely to break these rules or who is prohibited from attending under any applicable sanctions, laws or regulations.
Photographer & filming: Official conference photographers may be taking photographs and filming videos at the conference. Anyone attending the conference consents to such photography and filming without compensation and confirms that the Organisers shall be entitled to use such photographs and videos, which may include photographs and videos of visitors, for the purpose of marketing conferences in the future, for exploitation in any and all media, without liability. No other photography or filming will be permitted at DVV Media organised conferences without the prior written approval of the Organisers.
Recording: At times, the audio for presentations may be recorded, and sessions may be filmed. Unless otherwise informed by the presenter, footage or quotes from sessions may be used in social media posts and/or in marketing efforts in the future, for exploitation in any and all media, without liability. No other recording will be permitted at DVV Media organised conferences without the prior written approval of the Organisers. These terms and conditions are governed by English law and the courts of England and Wales will have exclusive jurisdiction over any dispute.